Social T&Cs

We are part of the Refreso family of brands, you can find their privacy policy.

Please read the following Privacy Policy carefully.

1. Introduction

1.1 Our lawyers tell Us that Our Website rules aren’t enough and that We also need to have a Privacy Statement. This is because when You use the Website, We collect information about You which might include Personal Information. We want You to feel confident and sure that We will be taking proper care of Your information and if We don’t, We could get into trouble with the Information Commissioner which We wouldn’t want. This Privacy Statement tells You how We may use any Personal Information which We collect about You.

2. Defined Terms

2.1 Where words start in the middle of a sentence in capital letters, this doesn’t mean that Our grammar is rubbish, it means that those words having the meanings set out below:

(a) “Act” means the Data Protection Act 1998 (as amended from time to time).

(b) “Personal Information” means information that relates to a living individual who can be identified from that information or from that information together with other information that is held by Us or is likely to be held by Us. This includes, but is not limited to Your name, address, email address, telephone number and date of birth.

(d) “Website Rules” means Our Website terms of use which You must agree to in order to use the Website.

(e) “Our”, “Us”, “We” means us, Refresco Drinks UK Limited (Company Number 2836071)). If You want to write to Us, Our registered office is at Citrus Grove, Side Ley, Kegworth, Derby, DE74 2FJ.

(f) “You”, “Your” means well, you obviously.

3. Protecting Your Personal Information

3.1 It is Our policy to take all necessary steps to ensure that Personal Information held by Us is processed fairly and lawfully and We will take all necessary steps to implement this policy. All Our employees and contractors who have access to Personal Information are obliged to respect the confidentiality of that Personal Information.

3.2 It is Our policy to ensure that all relevant statutory requirements are complied with, including the eight Data Protection Principles contained in the Act and to monitor Our internal procedures periodically to ensure compliance with the Act.

4. Collecting Personal Information

4.1 In order to provide the services offered by the Website We need to hold certain Personal Information. Except to the extent that We are required to or permitted by law or as detailed in this Privacy Statement, any Personal Information which We collect will be used solely for the purposes of providing or facilitating the services and activities of the Website, in accordance with the Website Rules (which You can read by clicking here) and We will not hold it for any longer than is necessary for these purposes.

4.2 We may collect additional Personal Information that You volunteer while using the Website. Where We collect such additional information, We will make clear the nature of the information being collected and the specific purposes for which it will be used. When we collect information, we will offer You the choice to opt out of providing such information because We’re nice like that.

5. Transfers Of Your Personal Information

5.1 Personal Information may be transferred by Us to countries outside the European Economic Area (the “EEA”) in order to provide or facilitate the services and activities of the Website. We will not however, transfer Personal Information to countries which do not offer an adequate level of protection for Your rights and freedoms in relation to the processing of Your Personal Information. By using the Website, You consent to any such transfer.

5.2 In addition, if You put Personal Information on any publicly available parts of the Website this will be accessible to persons in countries outside the European Economic Area. You should understand that such countries which may not have data protection laws as comprehensive as those that exist in the EEA.

5.3 We may disclose Personal Information about Website visitors to other entities comprised within the same corporate group as Us. By using the Website, You consent to any such disclosure. In addition, in certain circumstances We can legally be required to disclose Personal Information about You without telling You or obtaining Your consent.

6. Third Party Processors

6.1 Sometimes We might get someone else to process Personal Data held by Us on Our behalf. We will monitor on an ongoing basis compliance with the provisions of the Act by any such third party processors.

7. Marketing Materials

7.1 We may from time to time use Your Personal Information to send You information by email about Us and other information that You may find useful. If You do not wish to receive this information please contact Us at the following email address: uki_customercare@refresco.com

8. Other Websites

8.1 The Website may contain links to or advertisements for other internet sites that are not owned or operated by Us. We are not responsible for the content of such sites, for their privacy policy or for any Personal Information about You which they may collect or place on Your computer (including, but not limited to, Cookies).

9. Access Requests

9.1 You can find out what Personal Information We hold about You by sending an email request to the following email address: by writing to Calypso, Part of Refresco Drinks UK Ltd., Kegworth, Derby, DE74 2FJ (marked for the attention of the Data Protection Compliance Officer). We reserve the right to charge You a fee of up to £10 for dealing with Your request. We will acknowledge Your request as soon as We are able to and should We be prevented from disclosing Your Personal Information We will give You reasons for Our refusal.

10. Correcting Mistakes

10.1 If any of the Personal Information that We hold about You is incorrect then please let Us know. Also, if it needs updating or if You want Us to delete any Personal Information We hold about You, please contact Us at the following email address: uki_customer@refresco.com or by writing to Calypso, Part of Refresco Drinks UK Ltd., Kegworth, Derby, DE74 2FJ (marked for the attention of the Data Protection Compliance Officer). We may request that You provide further information and identification to enable Us to comply with Your request. If We are entitled to decline Your request for any reason then We will tell You why

11. Selling Our Business

11.1 We regard Our databases of user information (which will include Your Personal Information) as a valuable asset. Should We sell or transfer Our business or any of its operations or assets then this may include the sale or transfer of such databases to a third party. In addition, such a transfer or sale may mean that Your Personal Information is transferred to countries outside the European Economic Area. By using the Website You consent to Us being able to transfer Your Personal Information in this way

12. Changes To This Privacy Statement

12.1 We may change this Privacy Statement at any time and without a personal notice to You. We will put a note on the Website advising of the changes and if We make any changes then for a while after doing so, they will be highlighted here as well so You can see what they are. You should check this Privacy Statement for changes regularly as if You carry on using the Website after We have made any changes then this means You accept those changes

13. The Information Commissioner

13.1 We are registered as a data controller in accordance with the Act at the Information Commission under registration number Z5775251. You can find out more about Data Protection, Freedom of Information and other good stuff by visiting the official website of the Information Commissioner at http://www.ico.gov.uk.